Support

For more details about the new import tariffs and how they affect your order, please visit our U.S. Tariffs FAQ.

For video guides and tutorials to get started with our products, check our official VKB YouTube Channel.

For community-based assistance with controller setup, configuration, or firmware updates, we recommend visiting our community Discord Server. The VKB community is highly supportive, and Discord offers the fastest response times for any questions or troubleshooting needs.

For official support, please submit a Support Ticket. Please have your order number ready and open the ticket with the same email address you've placed your order with. This helps us match your ticket to the order.